Howard VoonFeng shui, I Ching, BaZi

Home/Terms, refunds and disclaimer

Terms, refunds and disclaimer

Short, because it should be.

Disclaimer

Feng shui, BaZi, I Ching and date selection readings are guidance based on established systems of interpretation. They are not a guarantee of any outcome. They are not medical, financial, legal or professional advice, and nothing in a reading should be used in place of a qualified professional in those fields. You remain responsible for your own decisions.

This disclaimer applies equally to readings booked directly and to readings booked through a partner website.

Booking

  • The first 15-minute consultation is free and carries no obligation.
  • A booking is confirmed when the fee is agreed and payment (or an agreed deposit) is received. Bank transfer and Touch 'n Go are accepted.
  • Turnaround times on the services page start from the day Howard has all the information he needs.

Reschedule and refunds

  • Reschedule at no cost with at least 24 hours' notice. With less notice, one free reschedule is allowed; further changes may be charged.
  • If Howard has not started work, you may cancel for a full refund.
  • Once work has started, cancellation is refunded at 50%. Once a reading or report has been delivered, no refund applies, but follow-up questions about the guidance are included.
  • Travel costs already incurred for an on-site visit are not refundable.
  • If Howard cannot deliver for any reason, you receive a full refund.

Your information

Floor plans, photos, birth details and anything you share are used only for your reading, kept for three to six months, then deleted. See the privacy page.

Contact

Questions about these terms: howard13voon@gmail.com.

WhatsApp Howard